Data Retention

Retention schedule

• Registered profiles: While the account is active, then deleted on request
• DearlyBooks and stories: Kept until a host deletes the book. Deleting an account does not delete hosted books; ownership can be reclaimed by signing up again with the same email
• Guest / contributor submissions: Kept with the host book (including the contributor display name) until the host deletes the book. Account deletion unlinks the contributor account but does not remove submitted stories
• Recipient assignment: Recipient email is cleared when that recipient deletes their account; the host can assign the book again later
• Photos and signatures: Deleted with the related book or story (not automatically removed when an account is deleted)
• Analytics events: 13 months
• Auth sessions: Managed by Supabase Auth session lifetime
• Infrastructure backups: Rotated according to hosting provider backups, typically within 30 days

Deletion

Hosts can delete individual DearlyBooks from Manage Book. Deleting your account removes your login and profile, and:

• Hosting: books stay online without an active owner account. We keep the former host email so a new account with the same address can reclaim ownership automatically. Until then, support can help transfer a book.
• Contributions: submitted stories remain in the host’s book with the contributor display name; the account link is removed. Unfinished drafts are deleted.
• Received books: recipient email and account link are cleared. Returning users need the host to assign them again.

After deletion, residual copies in encrypted backups age out according to the backup schedule.

Manage your account in Your profile, or email [email protected].

Analytics retention

Analytics events are retained for operational reporting and then removed or anonymised. Analytics is collected only after consent. See the Cookie Policy.